What happens to my calls if the internet goes down?

Calls fail over automatically to a mobile number or to voicemail, so callers still reach someone rather than a dead line.

Can I keep my existing desk phones?

Often yes. Send us the model and we will confirm whether it can be reprovisioned before you buy anything new.

How long does it take to port my numbers?

Typically a few business days. Your old line stays live until the new one is proven, so there is no window where calls can be missed.

Cloud business phone system

Stop missing business calls

Q: Will call quality be good enough over my internet?

Calls run in HD audio over your internet connection. We check your bandwidth and prioritise voice traffic on your router before installation, so voice is never competing with everything else on the line.

Business phone systems installed and supported locally in Port St. Lucie, Palm Beach County and across Florida. Keep your number, route every call, and give your team one reliable line wherever they work.

Get a free phone assessment Call 772.253.1557 Call 561.328.1557 Call 866.675.4775 See plans & pricing

$18per extension / month

13 yearsin telecom & IT

Month-to-monthno annual contract

Call routing · live example

LOCAL INSTALLATIONConfigured on site by Sanvoice

KEEP YOUR NUMBERWe coordinate the port and cutover

ONE SUPPORT TEAMPhones, network, and office technology

BUILT FOR SMALL BUSINESSClear plans with practical advice

Authorized reseller

Ubiquiti Grandstream Yealink Fanvil TP-Link Microsoft 365 Acronis

13 years in the field

What is included

Everything a small office actually uses

One hosted system, configured around how your office already answers calls. No box in a closet to patch or replace.

Auto-attendant & ring groups

Greet callers, route by department, and ring the right people in the right order.

Voicemail to email

Messages land in your inbox as audio, so nothing sits unheard on a handset.

Free softphone apps on Silver & Gold

Use your business line on a phone or laptop with the same extension and caller ID.

E911 configured to code

Registered locations, direct-dial 911, and on-site alerting set up at installation.

Call queues & recording

Hold callers in order, and keep recordings when you need to settle what was said.

Keep your numbers

We port your existing lines and coordinate the cutover so calls never drop mid-day.

Local business phone support

Help is close when your phones matter

Sanvoice serves businesses in Port St. Lucie, Fort Pierce, Stuart, Jensen Beach, Palm City, and nearby Treasure Coast communities. We can review your current phone bill, plan the setup, and support the system after installation.

Request your assessment Talk to a technician

Serving the Treasure Coast

Business VoIP · Hosted PBX · Desk phones · Number porting · E911 setup · Network support

Check service availability

Plans & pricing

Per extension, per month

Month-to-month with no activation fee. Every plan includes free setup, standard installation, a custom IVR and local support from the team that configured your system.

INCLUDED

Free installation

We configure and install the system, extensions, numbers and E911 without an activation charge.

BUILT FOR YOU

Free custom IVR

Your greeting, departments, business hours and routing are designed around how your office answers calls.

SOUTH FLORIDA

Local support

Call a Sanvoice technician who knows your configuration, with on-site help when the work requires it.

Bronze

$18/ext/mo

$15/ext at 5+ extensions

Unlimited calling in the U.S. & Canada
Dedicated business number, number transfer & E911 setup
Voicemail delivered to email & online call activity
Free custom auto-attendant & business-hours call flow
Ring groups, call forwarding & outage failover
Free setup, installation & local support

Choose Bronze

Most offices start here

Silver

$24/ext/mo

$21/ext at 5+ extensions

Everything in Bronze, plus:
Provisioned desk phone included with a 12-month device agreement
Free mobile & desktop softphone apps
Call queues, overflow routing & call recording
Voicemail transcription & custom hold audio
Business SMS/MMS, conferencing, call park & pickup

Choose Silver

Gold

$32/ext/mo

$29/ext at 5+ extensions

Everything in Silver, plus:
AI Receptionist available as an add-on
Advanced call analytics & scheduled reporting
Priority local support
Multi-location call flows & advanced queue routing
Quarterly call-flow optimization review

Choose Gold

Prices are per extension and exclude taxes and regulatory fees. Service is month-to-month with no annual service contract or activation fee. Setup, standard installation, custom IVR design and local support are included. Leased desk phones carry a 12-month device agreement and remain Sanvoice property, or may be purchased outright. Unlimited calling covers the U.S. and Canada for normal business use and is subject to fair use. International calls are billed separately at the rate for the destination. Compatible SMS/MMS numbers, specialized cabling, call center and hospitality deployments may carry additional charges.

What each plan includes

Start with the way your office handles calls

Bronze covers a dependable office line. Silver adds team routing, recording and softphone apps. Gold is built for advanced routing, reporting and multi-location operations.

Business calling

The essentials for every office line.

Unlimited calling in the U.S. & Canada IncludedIncludedIncluded

Dedicated business number for each user IncludedIncludedIncluded

Number porting, main number & E911 setup IncludedIncludedIncluded

International calling MeteredMeteredMetered

Call history, blocking & outage failover IncludedIncludedIncluded

Call flow & routing

Control how customers reach the right person.

Custom auto-attendant and business-hours routing IncludedIncludedIncluded

Extensions, transfer, forwarding & ring groups IncludedIncludedIncluded

Call park, pickup, paging & intercom IncludedIncludedIncluded

Call queues and overflow routing —IncludedAdvanced

Multi-location call flows ——Included

Voicemail & conversations

Capture messages and keep useful call records.

Voicemail delivered to email IncludedIncludedIncluded

Music and announcements on hold IncludedIncludedIncluded

Call recording —IncludedIncluded

Voicemail transcription —IncludedIncluded

Shared voicemail and call screening ——Included

Apps & flexible work

Use the business extension away from the desk.

Mobile softphone for iOS and Android —IncludedIncluded

Desktop softphone for Windows and Mac —IncludedIncluded

Business SMS/MMS on compatible numbers —IncludedIncluded

Hot desking and device flexibility ——Included

Insights & support

Visibility and local help as the phone system grows.

Online call activity and basic reporting IncludedIncludedIncluded

Advanced analytics and scheduled reports ——Included

AI Receptionist Add-onAdd-onAdd-on

Setup, standard installation and custom IVR IncludedIncludedIncluded

Local Sanvoice support IncludedIncludedPriority

International calls are billed separately at the destination rate. AI Receptionist is a usage-based add-on. SMS/MMS availability depends on number compatibility. We confirm final features during system design.

AI Receptionist

Answers every call, 24/7

Books appointments, uses custom greetings and actions, routes callers to the right person, and takes messages — so you never miss business after hours or while you're on a job.

Optionalusage-based add-on Ask about AI Receptionist

Hardware

Phones are included on Silver and Gold

Desk phone and installation come with Silver and Gold on a 12-month device plan. Leased handsets remain Sanvoice property, or buy outright instead — your choice.

See the handsets

What a typical office pays

4-person office, Silver$96/mo

8-person office, Silver at 5+$168/mo

12-person office, Gold at 5+$348/mo

AI ReceptionistOptional add-on

Excludes taxes and regulatory fees.

Common questions

Before you switch

The four things every office asks before moving their phones. If yours is not here, call and ask.

CALL QUALITYCalls run in HD audio over your internet. We check bandwidth and prioritise voice traffic on your router before installation.

INTERNET DOWNCalls fail over to a mobile number or voicemail automatically, so callers still reach someone.

EXISTING PHONESOften reusable. Send us the model and we will confirm before you buy anything.

PORTINGTypically a few business days. Your old line stays live until the new one is proven.

IT services

Keep the office technology in one conversation

The phones are one piece. Sanvoice designs, installs, and maintains the rest of the technology your business runs on — and builds the website in front of it.

IT services Web design

Managed IT & helpdesk

Support for workstations, servers, and users — remote and on site.

Learn more →02

Networking & cabling

Routers, switches, PoE, structured cabling, and business-grade Wi-Fi.

Learn more →03

Cybersecurity

Threat detection, real-time monitoring, firewalls, and endpoint protection.

Learn more →04

Business cloud backup

Scalable, monitored backup and recovery — a failed drive isn’t a lost business.

Learn more →05

Microsoft 365

Licensing, email, Teams, and Office apps — set up and supported.

Learn more →06

Cameras & door intercom

Surveillance and VoIP video door intercoms, tied into your phones.

Learn more →07

Managed print & leasing

Printers, copiers, supplies, maintenance, and local support with one predictable plan.

Learn more →

Web design

Websites built by the people who run your network

A website is infrastructure, not decoration. We build it, host it, secure it, and keep it patched — the same way we look after your phones and your servers. No agency handoff, no plugin left unmaintained.

Get a website quote

WORDPRESSBusiness sites we design, build, and maintain — with backups, updates, and uptime monitoring included.

HTML / CSSHand-built landing pages when speed matters more than a page builder.

WOOCOMMERCEOnline stores with real payment processing, tax, and shipping configured properly.

HOSTINGManaged hosting, SSL, domains, and business email on Microsoft 365.

SEO BASICSGoogle Business Profile, local search, and the technical groundwork that makes you findable.

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Desk phones, ready to plug in

Every phone is provisioned to your extension before it ships. Plug in the network cable and it works. Included with Silver and Gold on a 12-month device plan.